This Privacy Policy explains how Ami Tours n Travels (“we”, “us”, “our”) collects, uses and protects the personal information you share with us when you visit amitoursntravels.com, send an enquiry or book a tour with us. By using our website or services, you agree to the practices described below.

1. Information we collect

We only collect information that you choose to give us, or that is needed to plan and deliver your trip:

  • Contact details — your name, phone or WhatsApp number and email address.
  • Trip details — the tour you are interested in, travel dates, number of adults and children, hotel preferences and any message you send.
  • Booking details — when you book, the names of travellers and any details required by hotels, transport providers or authorities, such as ID or age details.
  • Technical information — basic information sent by your browser, such as IP address and browser type, which is recorded in standard server logs for security.

2. How we use your information

We use your information to:

  • reply to your enquiry and send itineraries and quotations;
  • make and manage bookings for hotels, vehicles, tickets and other services;
  • contact you by phone, email or WhatsApp about your trip, before and during travel;
  • keep records required for accounting, tax and legal purposes;
  • protect our website from spam and misuse.

We do not send marketing messages unless you have asked to receive them, and you can ask us to stop at any time.

3. Sharing your information

We do not sell or rent your personal information. We only share it where needed to provide your trip, with:

  • hotels, transport operators, drivers, guides and other service providers included in your booking;
  • airlines, railways or authorities where tickets or permits are booked on your behalf;
  • our email and website service providers, who process data on our behalf;
  • government or law enforcement authorities where required by law.

4. Cookies and third-party services

Our website does not use advertising or tracking cookies. A temporary session cookie may be used to protect the enquiry form from spam, and it expires when you close your browser.

Our Contact page shows an embedded Google Map. When it loads, Google may collect information in line with its own privacy policy. Links to WhatsApp, Google Maps and other websites are governed by those services’ policies.

5. Data security and retention

We take reasonable steps to protect your information from unauthorised access, loss or misuse. Enquiry records are stored securely and are not publicly accessible.

We keep your information only for as long as needed to respond to your enquiry, deliver your trip and meet legal, tax and accounting requirements, after which it is deleted.

6. Your rights

Subject to applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may ask us to:

  • confirm what personal information we hold about you;
  • correct or update inaccurate information;
  • delete your information, where we are not required to keep it;
  • withdraw consent to being contacted.

To make a request, email us at anshuman@amitoursntravels.com. We will respond within a reasonable time.

7. Children’s information

Our website is intended for adults planning travel. Details of children travelling with a family are collected only from a parent or guardian, and only as needed for the booking.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

Questions about this policy?

Ami Tours n Travels, Tower 12, Flat No. 403, Ansal Sunshine County, Kundli, Sonipat – 131028