Cancellation & Refund Policy

All cancellations must be sent to us in writing, by email to anshuman@amitoursntravels.com or by WhatsApp message. The cancellation date is the date we receive your written request. Cancellations by phone call alone cannot be accepted.

The following charges apply to the total tour cost, counted from the date of arrival or start of the tour:

Some services are governed by the supplier’s own rules and may be fully or partly non-refundable, regardless of the table above:

• flight and train tickets, which are refunded as per airline or railway rules;
• hotel bookings made on non-refundable rates, and bookings during peak season, festivals, Christmas and New Year;
• houseboats, desert camps, special experiences and permits;
• government taxes and bank or payment gateway charges.

We will tell you in advance if any part of your booking falls into these categories.

No refund is given for any service not used once the tour has started, including missed sightseeing, meals, hotel nights or transfers, whether due to late arrival, early departure or a change of plans.

Requests to change travel dates, hotels or the number of travellers are treated as a change, not a cancellation, where the new arrangements can be made. Any extra cost, and any charges levied by hotels or transport providers, will be payable. If a change reduces the tour cost, the difference is subject to the cancellation charges above.

In the rare case that we have to cancel a tour for reasons within our control, you will receive a full refund of the amount paid to us.

If a tour or part of it cannot go ahead because of events beyond our control, such as natural disasters, severe weather, landslides, strikes, pandemics or government orders, we will offer alternative arrangements or new dates. Refunds in such cases depend on what we can recover from hotels and other service providers.

• Refunds are calculated after deducting the applicable cancellation charges and non-refundable amounts.
• Approved refunds are processed within 14 working days of the cancellation being confirmed, to the original payment method or the bank account you provide.
• Refunds for flights, trains and other third-party services are made once we receive them from the supplier.
• Bank charges and payment gateway fees, if any, are not refundable.

We strongly recommend buying travel insurance at the time of booking, covering trip cancellation, medical emergencies and loss of belongings, so that you are protected if you have to cancel unexpectedly.