Frequently Asked Questions
Everything you may want to know before booking a tour with us. Can’t find your answer? Call or WhatsApp us.
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Booking & Planning
How do I book a tour with you?
Send us an enquiry through the website, call us or message us on WhatsApp with your travel dates, number of travellers and the tour you are interested in. We will share a day-by-day itinerary with hotel options and a quotation. Once you are happy with the plan, we confirm the booking.
Can you change an itinerary to suit our dates and interests?
Yes. Every package on this website is a starting point. We can add or remove nights, change the hotel category, include extra sightseeing or combine two tours into one trip.
Can you plan a trip to a destination that is not listed on the website?
Yes. Along with the tours on this website, we plan private trips to other parts of India such as Goa, the Andaman Islands, Sikkim and Darjeeling, Rishikesh and Ladakh. Tell us where you would like to go and we will suggest a route.
How far in advance should we book?
We recommend booking at least four to eight weeks ahead, and earlier for travel between October and March, over long weekends and during festivals, when good hotels fill up quickly. Shorter-notice trips are often possible, subject to availability.
Do you arrange tours for families, senior citizens and groups?
Yes. We plan the pace, vehicle and hotels around who is travelling, for example fewer long drives for senior travellers, connecting rooms for families, or a larger vehicle for groups.
Prices & Payments
How much does a tour cost?
The price depends on your travel dates, number of travellers, hotel category and vehicle type, so we quote each trip individually. Share your details through the enquiry form and we will send a clear quotation, with no obligation to book.
What is usually included in a package?
Our packages usually include hotel stays with breakfast, a private air-conditioned vehicle with driver for all transfers and sightseeing, and the activities listed in the itinerary. Your quotation lists exactly what is and is not included.
What is not included?
Unless mentioned in your quotation, flights and train tickets, monument entry fees, meals other than breakfast, optional activities, tips and personal expenses are not included. We can add any of these to your package on request.
How do I confirm a booking and make the payment?
Once you are happy with the itinerary and quotation, we confirm the booking with an advance payment. The balance is due before the trip starts. The payment schedule and payment methods are shared in writing with your quotation.
Travel & Itinerary
Will we have a private vehicle and driver?
Yes. All our tours use a private air-conditioned vehicle with an experienced driver. The vehicle is chosen for your group size, from a sedan for two travellers to an SUV or Tempo Traveller for larger families and groups.
What kind of hotels do you use?
We offer comfortable, well-located hotels in different categories, from good standard hotels to four-star, five-star and heritage properties. Hotels are chosen for location, cleanliness and service, and confirmed at the time of booking.
Do you book flights and train tickets?
We can arrange domestic flights and train tickets as part of your trip, or plan the tour around tickets you have already booked.
Is a guide included for sightseeing?
Local guides can be arranged at major monuments and cities, such as the Taj Mahal, Jaipur, Udaipur and Varanasi. Let us know in your enquiry and we will include guides in your quotation.
When is the best time to visit?
It depends on the region. October to March is ideal for Delhi, Agra, Rajasthan and South India. Kerala is pleasant from September to March. Himachal is best from March to June and September to November, and Kashmir from April to October, or December to February for snow. The Northeast is most comfortable from October to April.
Changes & Cancellations
Can we change our travel dates after booking?
Yes, we will do our best to move your trip. Changes depend on hotel and transport availability for the new dates, and any difference in cost will be shared with you before we confirm the change.
What is your cancellation policy?
Cancellation charges depend on how close to the travel date you cancel and on the terms of the hotels, airlines and other services booked for you. The applicable terms are shared with your quotation. You can also read our Cancellation & Refund Policy.
What happens if weather or road conditions affect our trip?
In the mountains especially, weather and road conditions can change plans. We will help rearrange sightseeing or routes on the ground, and discuss any additional costs with you before making changes.
Ready to start planning?
Tell us your dates and interests, and we’ll send a day-by-day itinerary with a clear quotation.